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Customer service
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Mailing address
American Modern Insurance Group
PO Box 5323
Cincinnati OH 45201-5323
US
Your agent is your advocate and a knowledgeable resource for explaining your policy. Your agent's contact information can be found on your policy documents, or on your online account.
Notify us of your loss
Reach out to us
Mailing address
American Modern Insurance Group
ATTN: Claims processing
PO Box 5323
Cincinnati OH 45201-5323
US
Please have this information ready:
- Your policy number
- Your contact information
- A description of what was damaged or lost
- Date and specific time of the loss
- Note any personal injuries that occurred
- Whether an ambulance was called, or fire or police departments were notified
- Whether you believe you need to make temporary repairs
Choose your payment method
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Mailing address
Payment delivered via USPS
American Modern P & C
PO Box 740167
Cincinnati OH 45274-0167
US
Overnight delivery (UPS or FedEx)
Fifth Third Bank
5050 Kingsley Drive
Cincinnati OH 45227
ATTN: 1MOC1N-Rlbx 740167
If paying by mail, please write your policy number on your check and include the payment coupon.
Change your policy
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By creating an account, you have access to submit a name change and a mailing address change. You also have access to download and view your policy documents.